01
Founders drowning in ops they shouldn't be doing themselves.
Fits you
Trial in 3 days
94%
12m retention
10 days
To deploy
0.4×
Cost vs in-house
Hire Telecallers
Trained telecallers ready to represent your brand from day one.
Not a generic staffing agency. We train, monitor, and manage our telecallers ourselves. Your customers will never know they're not sitting in your office.
E-commerceBFSIReal EstateHealthcareEducationSaaSE-commerceBFSIReal EstateHealthcareEducationSaaSE-commerceBFSIReal EstateHealthcareEducationSaaS
Who this is for
Who hires through us.
If any of these sound like you, we should talk.
02
Teams scaling faster than HR bandwidth allows.
Fits you
03
Businesses needing multi-lingual coverage across India.
Fits you
04
Companies burned by generic staffing agencies who delivered bodies, not operators.
Fits you
The proof
Indian languages we train staff in.
Not just spoken — quality-assured on accent, fluency, and cultural register.
TamilHindiTeluguKannadaMalayalamMarathiBengaliGujaratiEnglish
What we build
Skills we train for.
01
Inbound support
Trained, assessed, shadowed before live.
02
Outbound sales
Trained, assessed, shadowed before live.
03
Appointment setting
Trained, assessed, shadowed before live.
04
Follow-up calls
Trained, assessed, shadowed before live.
05
Customer care
Trained, assessed, shadowed before live.
06
KYC verification
Trained, assessed, shadowed before live.
ClientA growing D2C brandD2C
From <em>chaotic internal hiring</em> to a managed telecallers team in 3 weeks.
8 telecallers, trained and managed by us, operating on your CRM, in your brand voice. 3-day trial to full deployment in 10 days.
01
8
Telecallers deployed
02
10
Days to full deployment
03
94%
Retention at 12m
04
0.4x
Cost vs. in-house hire
What it's like working with us
The telecallers from Ligio feel like in-house team. Our customers don’t know the difference.
RV
Rhea V.
COO · A growing D2C brand
D2C · Pan-India
Tech stack
The tools. Chosen for your reasons.
06technologies in rotation
01HubSpot
02Zoho
03Freshdesk
04WhatsApp Cloud API
05Google Workspace
06Slack
Process
How we actually work.
06 stages
01
Brief
Role, languages, hours, KPIs.
Day 1
02
Shortlist
Profiles matched to brief.
Day 2-3
03
Trial
3-day paid trial, real work.
Day 4-6
04
Onboard
Tools, SOPs, brand training.
Day 7-10
05
Deliver
Live operations. Daily standup.
Week 2+
06
Review
Weekly QA reports, monthly calibration.
Ongoing
Questions
Answers, without the fluff.
Still have questions? Talk to us — we answer within a business day.
08common questions
01How do you train for our brand?
Product knowledge, script training, tone-of-voice guide, shadow-mode before live, weekly calibration calls.
02What about attrition?
We replace within 5 days of any exit. Parallel shadowing means transitions are seamless to you.
03Quality monitoring?
Sample recording reviews weekly, scorecards, monthly calibration. You get a monthly QA summary.
04Working hours?
Standard 9-6 IST, extended 8am-8pm, or 24/7. Your hours, our coverage plan.
05How long does a typical engagement take?
Most projects run 10-18 weeks from kickoff to production launch. We share a milestone plan in week one and update weekly.
06Do you sign an NDA?
Yes. Standard mutual NDA on request, before the first technical conversation.
07Who owns the code and IP?
You do. Code is in your GitHub org from day one. All IP transfers unambiguously on delivery.
08What does your pricing model look like?
For v1 builds: fixed scope, fixed milestones. For ongoing work: monthly retainer with a defined team. We don't do time-and-material surprise billing.
Related
Explore more of what we do.
Telecallers from day one.
A 30-minute brief. Shortlist within 48 hours.
3-day paid trial. No obligation.