Refund & Cancellation Policy
At Ligiotech Solutions Private Limited ("Ligiotech"), we value customer satisfaction and are committed to providing a transparent and fair policy for refunds and cancellations related to our services and digital products.
1. Scope
This policy applies to all customers who engage with our services through our website or any affiliated digital platform.
2. Cancellation Conditions
- Orders can be cancelled within 24 hours from the time of purchase, provided service processing has not begun.
- To cancel, email support@ligiotech.in with your order ID and contact details.
- Partial cancellations may be allowed at our discretion if part of the service has been rendered.
3. Refund Eligibility
- Refunds will be issued in the following cases:
- Valid cancellation requests within 24 hours.
- Failure to deliver promised services due to Ligiotech’s fault.
- Unresolvable technical issues affecting service usage.
- No refunds are provided for:
- Change in user’s decision after service delivery begins.
- Delayed communication or data submission from the user.
4. Refund Timeline
Approved refunds are processed as follows:
- Credit/Debit Cards: 7–10 business days
- UPI/Net Banking: 5–7 business days
- Digital Wallets: Subject to third-party provider timelines
5. Non-Refundable Services
Services involving government interactions (e.g., tax filings, statutory registrations, licensing) are non-refundable once the process has begun due to regulatory costs and third-party involvement.
6. Contact & Support
If you have any questions about this policy or want to initiate a refund/cancellation request, please contact:
Email: support@ligiotech.in
Phone: +91-98765-43210
Address: No. 31, Lisa Ponnammal Street, Golden George Nagar, Mogappair East, Chennai, Tamil Nadu - 600107
7. Policy Updates
We may revise this policy from time to time. Any updates will be posted on this page with a revised effective date.
Effective Date: July 17, 2025