D2C brands scaling from Instagram to a proper store — and tired of Shopify's 2% transaction bleed on every sale.
Stop losing customers at checkout.
The average Indian e-commerce site abandons 78% of carts at checkout. Most of it is fixable — too many form fields, wrong payment options, no WhatsApp follow-up. We've rebuilt the checkout path for 60+ Indian stores. Our average is 41%.
Who we build e-commerce for.
Traditional retailers going online, where COD is 55% of orders and GST compliance is non-negotiable.
Multi-category stores that outgrew a template and need proper inventory, variants, and warehouse logic.
B2B catalogues where the buyer journey isn't "add to cart" — it's quote → approval → PO.
Generic Shopify store vs. an Indian e-commerce stack built properly.
The defaults don't fit India. Here's what we rebuild, every time.
| Capability | Generic agency | Ligio |
|---|---|---|
| Razorpay + UPI + PhonePe + GPay | Plugin that breaks on every update | Native checkout, 99.4% success rate |
| COD with OTP confirmation | — | ✓ |
| GST-compliant invoices auto-generated | Third-party app | ✓ |
| WhatsApp abandoned-cart recovery | — | ✓ |
| Shiprocket / Delhivery / Bluedart integration | Per-shipment manual entry | Auto-assignment by pincode |
| Regional language product pages | — | Tamil, Hindi, Telugu, Kannada |
| Inventory sync with offline store | Separate system | Single source of truth |
| Checkout form fields | 11-14 fields | 3-tap UPI checkout |
What kind of e-commerce, exactly.
D2C brand stores
Shopify, Shopify Plus, or headless commerce.
Multi-vendor marketplaces
Like Flipkart, but for your niche.
B2B catalogues
Quote-based, tiered pricing, credit terms.
Subscription commerce
Recurring orders, NACH, pause/skip flows.
Not a template. Your answer, engineered.
Four disciplines we apply to every engagement — tuned to your context, your team, your constraint.
- 01DiscoverStep 01 of 03
Checkout is sacred.
Every additional form field costs you 2-4% of conversions. We obsess over the three-screen checkout: address, payment, confirm. That's it.
- 02DesignStep 02 of 03
Mobile is 78% of traffic.
We design mobile-first because that's where your customers actually are. Desktop is the afterthought — the reverse of most agencies.
- 03DeliverStep 03 of 03
Post-purchase matters.
WhatsApp order updates, automated review requests, "you might also like" based on real behaviour. The sale isn't the end — it's the start of the next one.
From 400 orders a day — on a good day — to <em>12,000 daily orders</em>.
We inherited a Shopify store hitting its limits. Checkout was broken on 2G. COD was 60% of revenue but the confirmation flow was manual. We rebuilt it headless over 14 weeks.
We moved from a Shopify store to a proper headless commerce stack in three months. Our Black Friday would have crashed our old setup. This one barely noticed.
The tools. Chosen for your reasons.
How we actually work.
Answers, without the fluff.
Still have questions? Talk to us — we answer within a business day.
01Shopify, WooCommerce, or custom?
02What about COD fraud?
03How do GST-compliant invoices work?
04Can you migrate from Shopify to Shopify Plus or headless?
05What's your take on headless commerce?
06Do you handle logistics integrations?
Explore more of what we do.
Every abandoned cart is a customer you almost had.
Let's audit your funnel and find the three biggest leaks — usually fixable in a week.
