Support automation — drafting responses, summarising tickets, routing by intent.
GPT-4o is powerful. It's what you do with it that matters.
We've wired OpenAI, Anthropic, and Gemini into CRMs, ERPs, support flows, and document pipelines. The model is the easy part. The integration is where we earn our keep.
GenAI use cases that actually ship.
Sales enablement — auto-generated proposals, personalised outreach, meeting notes.
Document automation — contracts, invoices, HR forms, compliance filings.
Internal knowledge — Q&A over company docs, onboarding, SOP generation.
Eight GenAI patterns we've shipped to production.
GenAI integrations we've shipped.
Customer support
Draft replies, summarise, classify.
Sales workflows
Proposal gen, email personalisation, CRM enrichment.
Document intelligence
Invoice OCR, contract review, form extraction.
Internal assistants
Q&A over your wiki, SOPs, HR docs.
Sales team saved <em>14 hours/week per rep</em> on proposal writing.
GPT-4 + Claude integration that drafts proposals grounded in client context pulled from the CRM. Reps edit; they don't write from scratch.
Our reps now spend their time with customers, not their laptops. That's the whole point.
The tools. Chosen for your reasons.
How we actually work.
- 01
Use-case audit
Weeks 1-2Which workflows genuinely benefit from GenAI? Which are hype?
- 02
Prompt + model selection
Weeks 2-4Benchmark 3 models on your data. Pick on cost × accuracy.
- 03
RAG / agent setup
Weeks 4-7Vector DB, retrieval, tool calls, guardrails.
- 04
Integration
Weeks 7-10Plug into CRM / ERP / workflow, human-in-the-loop.
- 05
Cost + quality monitoring
Weeks 10-12Token usage, eval suites, hallucination alerts.
- 06
Continuous eval
Week 12+Weekly quality reports, drift alerts, model swaps when cheaper wins.
Answers, without the fluff.
Still have questions? Talk to us — we answer within a business day.
01Which LLM provider should we use?
02How do you control cost?
03What about data privacy / on-prem?
04How long does a typical engagement take?
05Do you sign an NDA?
06Who owns the code and IP?
07What does your pricing model look like?
Explore more of what we do.
GenAI in real workflows, not demos.
A 45-minute audit of where GenAI could save your team real hours — not just impress a board meeting.
