01
E-commerce order updates — 94% read rate vs. 18% email.
Fits you
Cloud API onboarding
18%
Cart recovery
94%
Read rate
7.8×
vs email
WhatsApp Business API
Your customers are already on WhatsApp. Meet them there.
Official Cloud API only. No unofficial automations that get your number banned. Templates, flows, interactive messages, broadcast — all policy-compliant.
Track order AB-2047
📦 Out for delivery — by 5 PM today. Here’s your tracking link.
Can I reschedule?
Sure — pick a slot: [Tomorrow 10-12] [Tomorrow 2-5] [Day after]
E-commerceHealthcareReal EstateEducationInsuranceLogisticsE-commerceHealthcareReal EstateEducationInsuranceLogisticsE-commerceHealthcareReal EstateEducationInsuranceLogistics
Who this is for
Where WhatsApp beats everything else.
If any of these sound like you, we should talk.
02
Abandoned cart recovery with one-tap resume.
Fits you
03
Customer support with persistent conversation history.
Fits you
04
Appointment bookings, reminders, confirmations.
Fits you
05
Broadcast campaigns to opted-in audiences.
Fits you
The proof
How we structure a WhatsApp solution.
LAYER 1
Opt-in + templates
Clean list, approved templates, compliant tone. No bans.
LAYER 2
Conversation engine
Rule-based flows + LLM for edge cases + human handoff. All three.
LAYER 3
CRM sync
Every chat logged against a customer. Searchable. Exportable.
What we build
WhatsApp capabilities we build.
01
Two-way chat
Customer support, live-agent handoff.
02
Notifications
Order updates, reminders, OTPs.
03
Broadcast
Opted-in campaigns, segmented.
04
Chatbot
Automated flows with LLM fallback.
ClientA D2C brandE-commerce
Abandoned cart recovery at <em>18%</em> — compared to 2.3% via email.
Set up WhatsApp Cloud API with post-abandonment sequences. One-tap "resume cart" button. 18% of carts recovered within 24h.
01
18%
Cart recovery rate
02
94%
Read rate
03
7.8x
Better than email
04
+₹0L/mo
Revenue recovered
What it's like working with us
Our customers reply on WhatsApp. They don’t reply on email. We stopped pretending otherwise.
AT
Anjali T.
Founder · A D2C brand
D2C · Delhi
Tech stack
The tools. Chosen for your reasons.
05technologies in rotation
01WhatsApp Cloud API
02Meta BSPs (Gupshup / Wati / Interakt)
03Node.js
04LangChain
05PostgreSQL
Process
How we actually work.
06 stages
01
BSP setup
Meta Cloud API via a BSP partner.
Week 1
02
Templates
Write, submit for approval.
Week 2
03
Flows
Interactive buttons, lists, CTAs.
Weeks 2-4
04
Chatbot + handoff
Automated + live-agent switch.
Weeks 4-6
05
CRM integration
Logging, search, reporting.
Weeks 6-7
06
Launch + monitor
Opt-in growth, quality rating.
Week 8+
Questions
Answers, without the fluff.
Still have questions? Talk to us — we answer within a business day.
07common questions
01Official Cloud API or BSP?
BSPs are official partners of Cloud API. Gupshup, Wati, Interakt — all fine. We pick based on your volume and specific needs.
02What about unofficial automation tools?
Never. They violate Meta’s ToS and your number will eventually be banned. We only build on official API.
03Template approval — how long?
Standard templates: 1-24 hours. Complex ones (media, rich): 1-3 days. We write them to maximise first-submission approval.
04How long does a typical engagement take?
Most projects run 10-18 weeks from kickoff to production launch. We share a milestone plan in week one and update weekly.
05Do you sign an NDA?
Yes. Standard mutual NDA on request, before the first technical conversation.
06Who owns the code and IP?
You do. Code is in your GitHub org from day one. All IP transfers unambiguously on delivery.
07What does your pricing model look like?
For v1 builds: fixed scope, fixed milestones. For ongoing work: monthly retainer with a defined team. We don't do time-and-material surprise billing.
Related
Explore more of what we do.
The channel Indians actually answer.
45-min workshop to scope your use cases and volumes.
Free WhatsApp strategy call.