D2C brands with repeat-rate >30% — app users spend 3.4× what web users spend.
65% of Indian purchases happen on mobile. Is your app built for that?
Most mobile commerce apps are a squashed desktop experience with a hamburger menu. We design from the thumb up — optimised for the one-handed, 4G, patience-of-5-seconds reality of Indian shopping.
Who benefits from a dedicated commerce app.
Grocery / quick commerce where a native app's push notification ecosystem drives re-opens.
Subscription commerce (monthly essentials, wellness) where the mobile app is the retention tool.
Marketplaces with multiple sellers where app-first UX beats web for search, filter, reorder.
Two-tap UPI checkout vs. a checkout that loses customers.
| Capability | Generic agency | Ligio |
|---|---|---|
| Checkout form fields | 11-14 | 2 taps (UPI) |
| Guest checkout | Often not | ✓ |
| COD with OTP | — | ✓ |
| Saved addresses + EMI | Basic | Full support |
| Biometric re-auth | — | ✓ |
| Cart persists offline | — | ✓ |
| WhatsApp order updates | — | ✓ |
| One-tap reorder | — | ✓ |
What a commerce app actually includes.
Search & discovery
Instant search, filters, personalised recommendations.
Product & cart
Variants, videos, reviews, stock, cart sync.
Checkout
UPI, cards, wallets, COD with OTP, EMI.
Post-purchase
Tracking, returns, reorder, reviews, loyalty.
Not a template. Your answer, engineered.
Four disciplines we apply to every engagement — tuned to your context, your team, your constraint.
- 01DiscoverStep 01 of 03
Thumb-first UI.
Everything important is in the bottom third of the screen. Because that's where thumbs reach. Sounds obvious. Few apps get it right.
- 02DesignStep 02 of 03
Instant everything.
Search results in <200ms. Add-to-cart animation feels instant. Checkout confirmation screen loads before the network call completes. Perceived speed beats actual speed.
- 03DeliverStep 03 of 03
Offline cart, online sync.
Users browse on bad networks. They add to cart before the page fully loads. We persist that, sync when connectivity resumes. Nobody loses their cart.
App revenue went from <em>18% to 62% of total</em> in 8 months.
Beauty D2C with strong web but weak app. We rebuilt the app focused on recurring purchase and app-exclusive drops. Repeat purchase on app hit 3.4× web.
I stopped caring about our app for a year. This team made it the thing I look at first every morning.
The tools. Chosen for your reasons.
How we actually work.
Answers, without the fluff.
Still have questions? Talk to us — we answer within a business day.
01Native or React Native for commerce?
02Do we need both app and mobile web?
03Deep linking — how?
04Push notifications — do they work?
05What about in-app search?
06Do you handle app attribution (MMP)?
Explore more of what we do.
The difference between download and open.
Let's audit your current app or web funnel. We'll find the three biggest friction points.
